Processing Time Orders are processed within 1–3 business days after payment confirmation.
Delivery Time
Prepaid Orders Only Your Gem House accepts prepaid orders only — via UPI or card payment. Cash on Delivery (COD) is not available.
Shipping Partners We ship via trusted courier partners across India. A tracking number will be shared once your order is dispatched.
📹 Important — Unboxing Video Required Please record an uncut 360° video showing the shipping label, all sides of the parcel, and the complete opening process. Send this video within 1 hour of delivery. Without this video, complaints for missing, wrong, or damaged items cannot be accepted.
Damaged in Transit If your parcel arrives visibly damaged, please contact us immediately with your unboxing video as evidence.
